Legal
Privacy Policy
Last updated: January 1, 2024
FTV Mold Inspection is committed to protecting the privacy of our clients and website visitors. This policy outlines how we collect, use, disclose, and safeguard your information when you engage with our mold removal services or visit our website, ftvmoldinspection.com.
Information We Collect
We collect information you provide directly, such as name, address, phone number, email, and service request details when you contact us for an estimate or service. We may also collect non-personal data through website analytics, including IP address, browser type, and pages visited, to improve our online presence and service delivery.
Use of Your Information
Your information is used to provide requested mold inspection and remediation services, process inquiries, schedule appointments, send estimates, and communicate about your project. With your permission, we may also send relevant service updates, maintenance tips, or promotional offers. We do not sell your personal information to third parties for marketing purposes.
Information Sharing and Disclosure
FTV Mold Inspection may share your information with trusted third-party service providers who assist in our operations, such as payment processors or laboratory partners for mold testing, under strict confidentiality agreements. Information may also be disclosed if required by law, such as to comply with a subpoena or similar legal process.
Data Security
We implement reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include secure servers, data encryption for sensitive transmissions, and access controls. However, no electronic transmission or storage method is 100% secure.
Your Privacy Choices
You may opt-out of receiving promotional communications from us by following the unsubscribe instructions in those communications. You can also contact us directly at info@ftvmoldinspection.com to update or correct your personal information, or to request that we limit the use of your data.
Third-Party Websites
Our website may contain links to third-party sites, such as social media platforms or industry associations. This Privacy Policy does not apply to those sites, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
Policy Updates
FTV Mold Inspection may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. We will notify you of any material changes by posting the new policy on our website with an updated effective date. We encourage you to review this policy periodically.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at FTV Mold Inspection, via email at info@ftvmoldinspection.com, or by phone at (855) 751-2640. We are committed to addressing your inquiries regarding the handling of your personal information.